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Contact

How can we help with your learning?

Choose the right contact path for course access, payments, certificates, accessibility, or legal-service inquiries.

01

Academy support

For enrollment, sign-in, course access, quiz results, payments, receipts, or certificates.

Open support form →
02

Accessibility

Tell us about an accessibility barrier or request a reasonable alternative format for course material.

Request assistance →
03

Legal services

Academy support cannot provide legal advice. For representation or a legal consultation, contact Hodder Law directly.

Contact Hodder Law →

Academy support

Send a support request.

Submit your concern here—no email application is required. Sasha can reply directly to the email address you provide.

Email routingSent to sasha@hodder.lawSent from notifications@hodder.law

You will receive a confirmation containing your support reference number.

Before you write

Include the email address used for your Academy account.

For faster help, include the course title, a short description of the issue, and any relevant order or certificate number. Do not send passwords, full payment-card details, private keys, seed phrases, or sensitive client information.

Quick answers

Common support questions.

Where are my courses?

Sign in and open your Student Dashboard. Purchased courses appear under Enrolled Courses after payment is confirmed.

When is my certificate issued?

Your certificate becomes available after every required lesson and quiz has been completed and the course pass mark has been achieved.

Can I request a refund?

Contact Academy support with your order details. Eligibility depends on the refund terms that applied when you purchased.